Latest Update on September 9, 2026

From the date of purchase on, all MANGOAL dash cam main units are covered by 2 years limited warranty, all accessories are covered by 1 year warranty.

You could contact the store where place your order firstly, if they cannot help you out, then please contact us for further support. 

MANGOAL is committed to providing reliable products and professional after-sales support.

We're always listening to our customers because we want ownership of MANGOAL dash cameras to give the absolute best experience available.

It is our utmost duty to provide reliable products with comprehensive warranty coverage, professional customer service and technical support.

If you have any questions, comments, or suggestions, simply follow the below options to contact us.

1. Our Contact Us page

2. Join and share at the official MANGOAL Facebook community

3. Send an email to support@mangoal.com

4. Call us at +86 0755-2330-6327

If our tech support team is unable to successfully troubleshoot your camera issue, we will provide an appropriate solution based on the circumstances, which may include repair or replacement.

Return Instructions:DOA (Dead on arrival) items

If the product has arrived defective, damaged, or incorrect, please inspect your order promptly after delivery and contact us immediately so that we can assess the issue and provide an appropriate solution.

About unsatisfactory products

If you are not satisfied with your purchase, you can return it within 30 days from the date you received it to receive a refund. You will need to return the item unused, uninstalled, not powered on, in its original condition and packaging, and include all manuals, accessories, and warranty cards. A receipt or other proof of purchase is also required.

Within 30 days

If there are any product quality problems that are not caused by artificial factors such as dis-assembly, misuse, drops or falls, water damage, unofficial firmware, software modifications or any other causes of damage, please contact us so we can assess the issue and provide an appropriate solution. For approved returns, we will provide a return shipping label and return instructions.

Returns sent without prior authorization will not be accepted.After 30 days from delivery

After the 30-day return period, return requests are not eligible for a refund. For product defects or malfunctions, please contact MANGOAL Support for assistance.We will provide replacements for cameras that have manufacturer’s defects.Returns/replacements after 30 days may be subject to shipping, repair or replacement costs.

Limitations of Liability

• MANGOAL is not liable for any damages, accidents, or injuries that occur during the use of the dashcam or natural disasters.

• Dash cams are intended for recording driving and accident footage. We do not guarantee that all footage will be recorded or preserved in every situation and are not responsible for damaged or lost files, failed recordings, or inability to recover footage.

• A dash cam is not a substitute for attentive driving or other safety precautions and should not be relied upon for emergency detection, prevention, or avoidance.